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How Shippers Choose Carriers
Posted on Sep 7, 2012

On the August edition of "Trucking 101" with Doug McElhaney, you heard a discussion about how shippers choose carriers.  Here's a list of potential carrier selection characteristics, and some food for thought!


Consistent dependable transit times

Competitive pricing

Communication of service disruptions

Knowledge and problem-solving skills

General reputation for quality and integrity

Proactive monitoring of delivery appointments

Ability to handle all transportation needs

Traditional EDI capabilities

Internet POD

Internet freight posting services

Billing accuracy

Action and follow-up on service complaints

Equipment availability

Quality of drivers of contact personnel

Financial stability

Ability to provide expedited service

Satellite tracing and communications

Internet tracking

Ability to implement fuel surcharge

Internet pricing


Don't miss a lesson on "Trucking 101!" Tune in every fourth Friday at 10am Eastern. 

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